Career Center

Our business landscape

We’re an award-winning global communications company operating in nine countries across the Middle East, North Africa, and Southeast Asia. Our strategy is to become the region’s leading digital infrastructure provider. Ooredoo Group’s strategic vision is guided by five key pillars:

• Value-Focused Portfolio: 
  Boosting asset returns by focusing on telco operations, towers, data centres, the sea
  cable business and fintech.

• Strengthen the Core:
  Optimally using deployed capital and
  maintain an appropriate cost structure.

• Evolve the Core:
  Monetising opportunities to generate new revenue streams via programmes focusing
  on analytics, digitalisation of operations, and partnerships with digital service providers.

• People:
  Building an engaged and empowered workforce through integrated learning programs and coaching and mentoring.

• Excellence in Customer Experience:
  Creating superior customer experiences.

From day one, every employee who joins our team becomes an integral part of our success journey.
We offer you the chance to enhance your skills, advance your career, and maintain a healthy work-
life balance. Empowering you to catapult your personal and professional growth. If you’re looking
to challenge your growth potential, Ooredoo is the employer for you.

Context

The API business & technology analyst acts as the bridge between API clients and developers. He is fully responsible of aligning the team’s work to the stakeholder’s requirements and delivering the project context to the API engineering team:

• Strong proficiency in analyzing and documenting business processes using tools like UML diagrams and design patterns.

• Mandatory understanding of API design principles and their role in business solutions (e.g., REST API, TM Forum, Camara).

• Experience with API management processes and platforms.

• Familiarity with Agile project management tools (e.g., JIRA) and working in Agile environments.

• Ability to effectively communicate and present data-driven insights using presentations, diagrams, and infographics to both technical and non-technical stakeholders.

Your impact on our goals

Technical and leadership

• Assess the scope of the API project by understanding business objectives and defining clear milestones.

• Facilitate discussions and brainstorming sessions between stakeholders, subject matter experts, and the project team to align on requirements.

• Gather and evaluate API-related business requirements across all operating units, ensuring they are clearly defined and documented for a global API product.

• Maintain comprehensive documentation, including API requirements, user needs, and process diagrams.

• Translate business needs into detailed functional API specifications.

• Develop user stories to guide the development team.

• Define and document the acceptance criteria, including strategy, acceptance notebooks, and reports.

• Organize and oversee User Acceptance Testing (UAT) and coordinate test phases with business users and product owners.

• Collaborate with cross-functional teams throughout all phases of the project.

• Ensure that detailed documentation is produced for each phase, particularly around API requirements.

Experience

• 7 to 9 years of experience in API Business analysis, APIs Products, and Technical APIs Capabilities.

• Business Analysis

• Business use cases

• API Products

• Stakeholders Management

• Exceptional communication and presentation skills

• Exceptional organizational and analytical skills

• Proven record of leading a team

• Knowledge of digital products and consumer behaviors

• Skilled at working effectively with cross functional teams in a matrix organization

• Knowledge of Digital Channels & their growth Strategies

• Knowledge of TM Forum & Camara API Products / Standardization Practices

• Knowledge of AGILE way of work & Design thinking tools will be a plus

• Knowledge of agile methodologies and SCRUM.

Qualifications

• Bachelor’s degree in IT / CS/ Telecom or Software Engineering from a reputed university.

• Open APIs TM Forum Certification is a plus.