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Our business landscape

We’re an award-winning global communications company operating in nine countries across the Middle East, North Africa, and Southeast Asia. Our strategy is to become the region’s leading digital infrastructure provider. Ooredoo Group’s strategic vision is guided by five key pillars:

• Value-Focused Portfolio:  Boosting asset returns by focusing on telco operations, towers, data centres, the sea cable business and fintech.

• Strengthen the Core: Optimally using deployed capital and maintain an appropriate cost structure.

• Evolve the Core: Monetising opportunities to generate new revenue streams via programmes focusing on analytics, digitalisation of operations, and partnerships with digital service providers.

• People: Building an engaged and empowered workforce through integrated learning programs and coaching and mentoring.

• Excellence in Customer Experience: Creating superior customer experiences.

From day one, every employee who joins our team becomes an integral part of our success journey. We offer you the chance to enhance your skills, advance your career, and maintain a healthy work-
life balance. Empowering you to catapult your personal and professional growth. If you’re looking to challenge your growth potential, Ooredoo is the employer for you

Job overview

This position will work with the Ooredoo Group Leadership Team, the Opco CEOs and direct reports, the Manager Program Management will be accountable for the successful delivery of ESS Transformation Program by managing the Program Support Office. The program aims to implement a unified way of working across Finance, Sourcing and Human Resources with clear roles and responsibilities that eliminates redundancy and promotes efficiency.

The role will ensure a coordinated approach throughout Ooredoo, enabling Ooredoo operations to execute their mandates effectively.

The Manager Program Management will be responsible to ensure program scheduling and budgeting with timeous delivery plans.

The role will report into the Director : Program Support and will be subject to Governance via ESS SteerCo and Program Leadership.

Your impact on our goals

• Provide end-to-end Program and Project Management capabilities for all initiatives led by the OpCo/Group, ensuring alignment with strategic objectives and operational excellence.

• Deliver periodic status updates and executive-level reporting on program progress, risks, and achievements specific to the respective OpCo/Group.

• Oversee the full lifecycle delivery of the solution, including design, build, testing, and deployment activities, ensuring alignment with defined scope and stakeholder expectations.

• Collaborate closely with functional workstreams to monitor progress, track performance, and ensure timely delivery of all activities within the System Integrator's (SI) scope.

• Partner with the SI to develop and manage a comprehensive project plan, ensuring delivery within scope, timeline, and budget, while proactively addressing risks and issues.

• Coordinate and lead cross-functional, international project teams, including on-site engagement where necessary, fostering collaboration and clear communication.

• Align with integrated scheduling and change control teams to ensure coordinated and controlled delivery planning and execution.

• Identify and manage program-level dependencies, risks, and issues, and propose effective mitigation strategies to minimize impact on delivery.

• Drive post go-live governance, including release management and system upgrades, ensuring minimal disruption and alignment with business roadmaps.

• Manage post go-live change requests by working closely with business and IT teams to assess impact, prioritize delivery, and implement changes efficiently.

• Lead demand management processes by capturing new business requirements, coordinating assessments, and aligning resources for future enhancements.

• Support organizational change management efforts by working with stakeholders to ensure effective communication, training, and adoption across impacted teams.

Experience

• 10 years of Senior Management Experience

• Minimum 3 years of Transformation experience

• Minimum 5 years in sector industry

• Work across diverse cultures and geographies

• Proven track record of business improvement

• High performing individual in a line management position, with strong standing to be perceived as peer for most management levels

• Understanding of functional areas and/or products associated with specific initiative

• Ability to drive change management work stream in a project context with limited guidance

• Sound business judgment to ensure cultural aspirations are well integrated in performance improvement activities

• Sufficient financial knowledge to understand business cases and consequences on P&L, balance sheet and cash flow

• Ability to coach and train, including conducting group and one to one training

• High level of energy and creativity for transformation, willingness to go the extra mile

• Regional and international travel

Qualifications

• University degree, Master’ preferred