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Our business landscape

We’re an award-winning global communications company operating in nine countries across the Middle East, North Africa, and Southeast Asia. Our strategy is to become the region’s leading digital infrastructure provider. Ooredoo Group’s strategic vision is guided by five key pillars:

• Value-Focused Portfolio:  Boosting asset returns by focusing on telco operations, towers, data centres, the sea cable business and fintech.

• Strengthen the Core: Optimally using deployed capital and maintain an appropriate cost structure.

• Evolve the Core: Monetising opportunities to generate new revenue streams via programmes focusing on analytics, digitalisation of operations, and partnerships with digital service providers.

• People: Building an engaged and empowered workforce through integrated learning programs and coaching and mentoring.

• Excellence in Customer Experience: Creating superior customer experiences.

From day one, every employee who joins our team becomes an integral part of our success journey. We offer you the chance to enhance your skills, advance your career, and maintain a healthy work-
life balance. Empowering you to catapult your personal and professional growth. If you’re looking to challenge your growth potential, Ooredoo is the employer for you

Job overview

This position will work with the Ooredoo Group and OpCo Functional Leadership Team and Program Team, the Manager - Hire to Retire will be accountable for the successful delivery of ESS Transformation Program by crafting a standardized process within the Hire to Retire process workstream. The program aims to implement a unified way of working across Finance, Sourcing and Human Resources with clear roles and responsibilities that eliminates redundancy and promotes efficiency.

The role will ensure a coordinated approach throughout Ooredoo, enabling Ooredoo operations to execute their mandates effectively.

The Manager - Hire to Retire will be accountable to ensure seamless integration of cross functional processes across streams and leverages leading practices.

Your impact on our goals

Key Enhancements in Responsibilities:

• Strategic Leadership: Lead the overall Hire to Retire transformation strategy, ensuring alignment with the organization’s long-term objectives.

• Governance & Decision-Making: Establish and oversee governance frameworks for process standardization and continuous improvement across OpCos.

• Stakeholder Engagement: Collaborate with senior executives, HR leadership, and IT teams to drive alignment and adoption of new processes.

• Innovation & Best Practices: Benchmark against industry best practices and drive process innovations to enhance operational efficiency.

• Risk Management & Compliance: Ensure all Hire to Retire processes comply with regulatory, organizational, and technological standards.

• Change Management & Adoption: Lead change management efforts to facilitate seamless adoption of new systems and processes.

• Business Impact Assessment: Define and track key performance metrics to assess the success and impact of process improvements.

Experience

• 10 years of Functional Management Experience

• Minimum 5 years in sector industry

• Experience in doing business process analysis, system design and implementation, process design work.

• Understanding of touchpoints with different business cycles like acquire to retire, record to report etc.

• Various aspects of the process like business process controls, reporting requirements, authorization consideration, availability of data are analyzed thoroughly while finalizing the design in the system.

• Sound capability to clearly articulate messages to a variety of audiences

• Proven track record of business improvement

• Understanding of functional areas and/or products associated with specific initiative

• Ability to drive change management work stream in a project context with limited guidance

• Sound business judgment to ensure cultural aspirations are well integrated in performance improvement activities

• High level of energy and creativity for transformation, willingness to go the extra mile

• Other: Regional and international travel

Qualifications

• University degree.

• Fluent in English