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Our business landscape

We’re an award-winning global communications company operating in nine countries across the Middle East, North Africa, and Southeast Asia. Our strategy is to become the region’s leading digital infrastructure provider. Ooredoo Group’s strategic vision is guided by five key pillars:

• Value-Focused Portfolio:  Boosting asset returns by focusing on telco operations, towers, data centres, the sea cable business and fintech.

• Strengthen the Core: Optimally using deployed capital and maintain an appropriate cost structure.

• Evolve the Core: Monetising opportunities to generate new revenue streams via programmes focusing on analytics, digitalisation of operations, and partnerships with digital service providers.

• People: Building an engaged and empowered workforce through integrated learning programs and coaching and mentoring.

• Excellence in Customer Experience: Creating superior customer experiences.

From day one, every employee who joins our team becomes an integral part of our success journey. We offer you the chance to enhance your skills, advance your career, and maintain a healthy work-life balance. Empowering you to catapult your personal and professional growth. If you’re looking to challenge your growth potential, Ooredoo is the employer for you.

Job overview

This position will work with the Ooredoo Group Leadership Team, the Opco CEOs and direct reports, the Manager Test Management will be accountable for the successful delivery of ESS Transformation Program. The program aims to implement a unified way of working across Finance, Sourcing and Human Resources with clear roles and responsibilities that eliminates redundancy and promotes efficiency.

Test Manager plays a pivotal role in ensuring the quality and reliability of SAP implementations, upgrades, and integrations.

The role will ensure a coordinated approach throughout Ooredoo, enabling Ooredoo operations to execute their mandates effectively.

The Manager Test Management will be responsible to deliver end to end testing cycles resulting from new implementations, change management and release cycles.

The role will report into Director IT

Enablement and Digital Platforms.

Your impact on our goals

The Test Manager is responsible for the overall, day-to-day management of a specific task order or group of task orders affecting the same or related/interdependent systems.

Schedules and assigns work to contractors and monitors progress and resolves discrepancies to ensure

compliance with work/quality standards and contract/task order requirements.

Ensures that the technical solutions and schedules in the task order(s) are implemented within

estimated timeframes and budget constraints. Introduces innovative approaches and methodologies for

processes and support systems.

Define Testing Strategy: Develop and implement a test strategy aligned with SAP Activate methodology and project goals.

• Develop comprehensive test strategies aligned with project goals.

• Define scope, objectives, and timelines for testing phases (SIT, UAT, Regression)

Plan & Coordinate Testing Phases: Oversee unit, integration, system, regression, and user acceptance testing (UAT)

• Lead end-to-end testing activities across SAP modules (S4hana, SF, Ariba, Integrations etc.,).

• Manage test environments and data preparation.

• Oversee defect tracking, triage meetings, and resolution.

• Create and manage test cases using tools like SAP Solution Manager, Cloud ALM, or Tricentis Tosca etc.,

Defect Tracking & Resolution: Monitor defects, coordinate triage meetings, and ensure timely resolution.

Automation: Drive test automation for regression and critical scenarios using tools like Tosca.

Stakeholder Collaboration: Work closely with SAP consultants, developers, and business users across Global footprint of Ooredoo to ensure test coverage and quality.

Experience

• 10 years of Functional Management Experience

• Minimum 5 years in sector industry

• 10+ years of work experience core focusing of testing

• Has domain and expert technical knowledge.

• Decision making and domain knowledge may have a critical impact on overall project implementation.

• Demonstrated experience SAP ERP

• Ability to effectively supervise others and implementation.

• Experience in doing business process analysis, system design and implementation, process design work.

• Understanding of touchpoints with different business cycles like acquire to retire, record to report etc.

• Various aspects of the process like business process controls, reporting requirements, authorization consideration, availability of data are analyzed thoroughly while finalizing the design in the system.

• Sound capability to clearly articulate messages to a variety of audiences

• Proven track record of business improvement

• Understanding of functional areas and/or products associated with specific initiative.

• Ability to drive change management work stream in a project context with limited guidance.

• Sound business judgment to ensure cultural aspirations are well integrated in performance improvement activities.

• High level of energy and creativity for transformation, willingness to go the extra mile.

• Must have excellent written and verbal communication skills in English. French & Arabic will be considered a value add.

• Strong problem solving and decision-making abilities

• Unquestionable professional integrity, credibility and character

• Ability to assess and manage/notify technical risks and issues to management.

• Proven record working with a fast-paced delivery environment.

• Excellent stakeholder management including executives and C-suites.

Qualifications

• Bachelor’s degree is required.