Ooredoo is a dynamic global Telecommunications player operating in 10 countries serving more than 138 million customers. Ooredoo Qatar employs approximately 1,600 people driving Ooredoo to be the number one choice for world-class communications services in Qatar, and it is a team that you can be part of!

Ooredoo’s Business BU is a critical part of the company’s first line customer facing activities for all Business Accounts and has a significant role to play in long term business value creation through product design, achievement of sales revenue, profit and customer satisfaction, as defined in the annual business plans. modes: responding to specific partnership requests from other departments (e.g., Product Hub, Professional Services) and proactively scouting partners based on industry trends and market opportunities. The Managed Services department is an integral revenue growth area to the newly created business solution division focused initially on providing services in the established managed connectivity and security areas and mandated with overall growth in revenue and in further new domains such as cloud. Whereas the professional services team is the overall lead in acquisition and delivery of projects, the managed services team is focused on offering and maintaining managed services as on-going customer services (recurring revenues). OQ is sending a strong signal to the enterprise market by giving focus to the managed services domain as a means to enhance customer value and engagement continuously with the OQ quality of service, and for that, the Managed services team is responsible for building and delivering that quality.

The role is responsible for driving the adoption and governance of Ooredoo's Managed SOC platform and other managed security services, ensuring successful customer onboarding and seamless delivery of 24/7 SOC operations. This role leads the design, deployment, and management of comprehensive security solutions, including network security, threat detection, incident response, and cloud security, tailored to the needs of enterprise clients. The Senior Manager works closely with the operations team to ensure the effective monitoring and delivery of SOC services, while maintaining oversight of security governance and compliance. The primary focus of this role is to increase the adoption of Ooredoo's shared SOC platform by onboarding new customers and ensuring efficient delivery and continuous improvement of managed security services. The Senior Manager also ensures alignment between security operations and customer requirements, overseeing the governance and performance of the SOC to meet service-level agreements (SLAs) and security standards.

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10 years' experience in a similar role

Bachelor's Degree in Business Administration or Marketing or Engineering