About Us

Ooredoo is a dynamic global Telecommunications player operating in 10 countries serving more than 138 million customers. Ooredoo Qatar employs approximately 1,600 people driving Ooredoo to be the number one choice for world-class communications services in Qatar, and it is a team that you can be part of!

About the Business Unit

Ooredoo’s Consumer business unit is a critical part of the company’s first line customer facing activities for all consumer product offerings and has a significant role to play in long term business value creation through product design, achievement of sales revenue, profit and customer satisfaction, as defined in the annual business plans. The Planning & Analysis division is responsible for supporting Marketing BU to put in place annual business plan and strategy. This role supports the department to achieve its objectives.

About the Role

This role is responsible to ensure company sustenance and growth in value using Customer Experience (CE) as a primary lever through effectively designing & running structured Voice of Customer programs and overseeing other Customer Experience enhancement initiates.

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About You

You should have 10 years' experience in a similar role.

Minimum Qualifications

Bachelor's Degree in Marketing or Finance or Engineering