Career Center

The Company

Ooredoo is an organisation on the move. Thanks to our dedicated employees, we continue to move closer towards our vision to be among the top 20 telecommunications companies in the world.

We are a dynamic global telecommunications player operating in 17 countries across the Middle East, North Africa (MENA) and Asia. We cover a population of more than half a billion people and serve more than 68 million customers.

In Kuwait, we employ approximately 1,000 talented people, all of whom are driving Ooredoo to be the number one choice for world-class communications services in Kuwait. In the face of intensifying competition, increasingly sophisticated technology and rising customer expectations, nothing is more important to our success than our team – and it's a team that you can be part of.

Ooredoo's future is bright, and you can be part of our ongoing success.

The Purpose

To utilize advanced technical knowledge and expertise to support the sales team in effectively communicating the value of complex products or services to potential clients. S/he plays a critical role in bridging the gap between technical intricacies and customer needs, ultimately driving successful sales and fostering lasting customer relationships

Key Accountabilties & Responsiblities

• Provide technical expertise and support to the sales team and their customers.

• Address technical inquiries and assist in RFP/RFI responses.

• Act as a technical advisor during sales meetings and negotiations.Conduct product demonstrations and presentations to showcase the company's solutions.

• Attend vendor training for ICT and Fixed products.

• Achieve the required certifications for ICT products.

• Understand customer requirements and tailor technical proposals to meet their needs.

• Support Sales personnel to deliver presentations and product demonstrationsCollaborate with the sales team in the preparation of proposals and quotations.

• Support key account managers and internal sales representatives from a technical standpoint on ICT and Fixed products and solutions.

• Respond to tenders and requests for proposals in a timely manner. Coordinate with various relevant parties to obtain necessary information, understand customer requirements and business objectives.

• Handover successful tenders to relevant departments following contract award.

• Release tender documentation that clearly defines and meets client’s expectations and clearly describes the offered ICT and Fixed solution

• Stay updated on industry trends and product developments in ICT and Fixed domain

Qualifications

• Bachelor degree in Engineering, Computer Science or ICT related discipline. 

Requirements

• 3-4 years’ experience in a similar role.

• Strong knowledge of networking, cyber security and ISP-related solutions.

• Excellent communication and presentation skills.

• Experience in presenting technical solutions to clients.

• Certifications in relevant technologies or solutions.

• Excellent knowledge in building solutions based on company product portfolio.

• Excellent knowledge with networking technologies: LAN, WLAN, WAN.

• Excellent understanding of network security practices and presales