Career Center

Role Purpose

Key Accountabilities & Responsibilities

• Ensure communication & follow up effectively with sales department regarding Customer collections on a timely basis.

• Deliver cash and cheques to the cashier.

• Receive new invoices and deliver invoices to customers.

• Keep track of assigned accounts to identify outstanding debts

• Locate and contact debtors to inquire of their payment status

•  Negotiate payoff deadlines or payment plans

•  Handle questions or complaints from customers and communicate the same to the concerned.

• Investigate and resolve discrepancies

•  Create trust relationships with debtors when possible to avoid future issues

• Update account status regularly

• Alert superiors of debtors unwilling or unable to pay when necessary

•  Comply with requirements when legal action is unavoidable

• Perform other assigned tasks and duties necessary to support the Accounts Receivable Department

• Establish and maintain effective and cooperative working relationships with dealers/ customers and other entities.

• Communicate with people outside the organization, representing the organization to external sources. This information can be exchanged in person, in writing, or by telephone or e-mail.

Qualifications/Requirements

Other Information

• • 0-2 year of relevant experience.
  • Driving License is a must.
  • Good knowledge of MS Office and databases

  • Excellent communication and people skills

  • Apt in negotiating and persuading

  • Ability to be polite and compassionate without lacking confidence

  • Good knowledge of using E-mails and scanners

  • Ability to communicate in English.

  • Full awareness of Kuwait areas.

  • Ability to deal with Kuwait Ministries