Career Center

The Company

Ooredoo is an organisation on the move. Thanks to our dedicated employees, we continue to move closer towards our vision to be among the top 20 telecommunications companies in the world by 2020.

We are a dynamic global telecommunications player operating in 17 countries across the Middle East, North Africa (MENA) and Asia. We cover a population of more than half a billion people and serve more than 68 million customers.

In Kuwait, we employ approximately 1,000 talented people, all of whom are driving Ooredoo to be the number one choice for world-class communications services in Kuwait. In the face of intensifying competition, increasingly sophisticated technology and rising customer expectations, nothing is more important to our success than our team – and it's a team that you can be part of.

Ooredoo's future is bright, and you can be part of our ongoing success.

The Role

Key Accountabilities and Activities

• Collect Data from different sources and Prepare reports to get 360° visibility of commercial operations in order to make the right decisions & planning
• Deliver Daily Report (each zone separately) which covers
• Market Working KPIs (FOS/ASM/Supervisor/ZM)
• Distribution KPIs

• Acquisition KPIs

• Generate MIS (Support Management & Zonal Team)
• Regional Gross Adds' Insight Reports and Analysis on Quality of acquired customers
• SoGA Movement
• Usage Threshold and MOM Usage Behaviour like M1, M2, M3
• Monitoring of POS balance & Secondary in conjunction with Tertiary trend
• Deep Dive Insight for Monthly Retention like M1, M2, M3
• • Sole responsibility for small to medium size Analytical projects (post project launched ) which
    •  Dedicated to Automation & New Customer Acquisition Team.
  • Assists in the identification of key Business Issues and the design of analytic approaches and reports.
    • Current Launched Projects
    •  SIM Registration Status from latest POS App Version
  •  EVC Inventory Change (EVC Transfer from POS to POS/ EVC Online Sale)
  • Different Offer for Gross Adds by Acquisition Team
  • • Preparation of reports derived from our analytical results, highlighting implications of findings with powerful Data visualizations of graphs, charts, and metrics on dashboards/reports
    • Preparation of standard and non-standard deck for management committee reviews & adhoc analysis
  • • Provide required deliverables to  internal stakeholders
    • Communication (internal/external stakeholders)
    • Meaningful Insights in reports/analysis
    • Subject Matter of reports/analysis
    • Data Accuracy of reports/analysis
    • Data Efficiency of reports/analysis

Qualifications

Other Information

• 5-6 required years of experience  in related fields.

• Strong Technical skills
• Intensive knowledge of Telecom business
• Fluent in English; written and spoken.
• Sincere, dynamic personality.
• MS office skills
• Creative, innovative mind-set and leadership personality