Career Center

The Company

Ooredoo is an organisation on the move. Thanks to our dedicated employees, we continue to move closer towards our vision to be among the top 20 telecommunications companies in the world.

We are a dynamic global telecommunications player operating in 17 countries across the Middle East, North Africa (MENA) and Asia. We cover a population of more than half a billion people and serve more than 68 million customers.

In Kuwait, we employ approximately 1,000 talented people, all of whom are driving Ooredoo to be the number one choice for world-class communications services in Kuwait. In the face of intensifying competition, increasingly sophisticated technology and rising customer expectations, nothing is more important to our success than our team – and it's a team that you can be part of.

Ooredoo's future is bright, and you can be part of our ongoing success.

The Purpose

To manage a set of shops Value Added Retail - VAR/ VAR+, to achieve postpaid sales targets (SS & LS) through the assigned geography and generate revenue a month-on-month basis and to continuously engage these channels to bring the best output.

Key Accountabilties & Responsiblities

• To own and drive the respective shops/VAR+ for reaching the individual sales targets.

• To ensure the channel is updated with the latest information on products /offers and is communicating the same to customers effectively.

• Ensure that an adequate amount of time is spend in the market by visiting the channels / VAR+ assigned under them and create excellent relationship. (on daily basis as per route plan assigned)

• To demand an exclusive person to support postpaid sales conversion, train them & ensure they are compensated adequately by the channel

• Daily visits with QR check-in. 100% implementation of KYC rules without any mismatch or delay across all acquisitions 

• Driving sales KPIs like Gross Add, daily target ach, lead generation and achieving weekly & Monthly targets.

• Ensuring Ooredoo Brand visibility by displaying BTL materials @ VAR / VAR+ shops

• Ensure that his team reconcile their stocks and cash deposit on a daily basis.

• Submit daily market feedback according to the weekly market visit plan.

• To be proactive and take actions and provide leading indicators to management for taking quick decision.

• Proactively manage and motivate VAR/VAR+ Channel team (Including channel owner) to be highly productive and results oriented to ensure that the staff deliver the optimum and agreed level of contribution to Phono revenue and strategy.

• Work in accordance with the guidelines set by Ooredoo policies.

• Improve team performance through ongoing recommendation on training and coaching.

• To provide continuous communication by participation in regular team meetings, events and preparation of requested reports.

• Share knowledge and expertise with peers and team.

• To be proactive in handling market related pressures & manage the shops to reach the objective/targets

• Proactively take responsibility for self-improvement by staying well-informed of developments, knowledge and innovations in relevant field of expertise.

• Other duties as directed by supervisor or other superiors.

• Effective implementation of process and procedure set for the department, ensuring it meets the objectives and plans

Qualifications

Diploma degree in business administration or similar discipline from recognized institution.

Requirements

Minimum 2+ years’ experience in relevant field. Requires candidates who has previous experience in FMCG or retail market, Handling sales channels, hardcore sales and ability to take pressure

Intensive knowledge of local market condition and areas.

Good in English; written and spoken.

Creative, innovative mind-set and leadership personality.

MS office skills.