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Available Opportunities

VAC9650 - Senior Specialist, B2B Performance Management

  • Field:
    Marketing
  • Contract Type:
    Full Time - Permanent
  • Location:
    Kuwait - Kuwait City
  • Closing Date:
    31-Jul-2025
The Company

Ooredoo is an organisation on the move. Thanks to our dedicated employees, we continue to move closer towards our vision to be among the top 20 telecommunications companies in the world.

We are a dynamic global telecommunications player operating in 17 countries across the Middle East, North Africa (MENA) and Asia. We cover a population of more than half a billion people and serve more than 68 million customers.

In Kuwait, we employ approximately 1,000 talented people, all of whom are driving Ooredoo to be the number one choice for world-class communications services in Kuwait. In the face of intensifying competition, increasingly sophisticated technology and rising customer expectations, nothing is more important to our success than our team – and it's a team that you can be part of.

Ooredoo's future is bright, and you can be part of our ongoing success.

The Purpose

Responsible for tracking, analysing and presenting B2B performance against targets and competition across business segments. Ability to discern patterns or trends from organized information for highlighting actionable outcomes. The role involves data modelling to analyse movement of business numbers and generating incites for management decision making. The analysis will involve tracking key elements linked to customer, revenue, cost optimization and margin growth. Responsible for performing research and providing insights regarding the market, trends, competitors, potential and existing customers, and current campaigns.  Access market opportunities maintain and develop models for data reporting, participate in projects and ad-hoc analyses.

Key Accountabilties & Responsiblities
  • Prepare daily, weekly and monthly trend analysis of B2B KPI’s

  • Analyze financial data and create financial models for decision support

  • Report on financial performance and prepare for regular leadership reviews

  • Ability to reconcile systems and reports and create KPI’s to match the business needs.

  • Analyze past results, perform variance analysis, identify trends, and make recommendations for improvements

  • Work closely with the accounting team to ensure accurate financial reporting

  • Evaluate financial performance by comparing and analyzing actual results with plans and forecasts

  • Monitor Product profitability

  • Guide the cost analysis process by establishing and enforcing policies and procedures

  • Identify and drive process improvements, including the creation of standard and ad-hoc reports, tools, and Excel dashboards

  • Increase productivity by developing automated reporting/forecasting tools

  • Maintain a strong financial analysis foundation creating forecasts and models

  • Identify trends in financial performance and provide recommendations for improvement

  • Review business activity and identify recommendations for B2Bmanagement, sales and customer operations.

  • Working with the analytical functions (Finance/Marketing/Sales/BI ) inside the business to understand requirement and proactively develop tools to support analysis and decision-making

  • Ability to reconcile reports from different systems and identifying the gap.Provide ad hoc analyses, presentations, and recommendations according to the top management’s needs.

  • Take responsibility for self-improvement by staying informed about the developments and trends in the industry.

  • Other duties as assigned by direct or other superiors.

  • To contribute & collaborate special projects

  • Maintain a good understanding of Ooredoo Kuwait products and service level requirements

Qualifications

University degree (preferably from Statistics, Data Science , Finance, Management, or IT)

Requirements
  • At least 3-4 years of work experience in a professional services environment: management consulting, performance tracking, reporting, market research.

  • Good analytical skills

  • Proficient is use of Office

  • Ability to plan, co-ordinate and prioritize activities

  • Excellent communication and presentation skills

  • Good negotiation skills

  • Fluent in spoken and written English and Arabic

  • Numerate with clear understanding of delivering on financial results

  • Possess a strong performance- and results orientation

  • Able to apply high level analytical and creative problem-solving skills

  • Advanced skills in Microsoft Office tools (Excel and PowerPoint)

  • Good financial and analytical skills

Note: you will be required to attach the following:
  1. Resume/CV
  2. Passport-size photograph