مركز الوظائف
VAC9650 - Senior Specialist, B2B Performance Management
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المجال:Marketing
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نوع العقد:Full Time - Permanent
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الموقع:Kuwait - Kuwait City
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تاريخ الإغلاق:31-يوليو-2025
The Company
Ooredoo is an organisation on the move. Thanks to our dedicated employees, we continue to move closer towards our vision to be among the top 20 telecommunications companies in the world.
We are a dynamic global telecommunications player operating in 17 countries across the Middle East, North Africa (MENA) and Asia. We cover a population of more than half a billion people and serve more than 68 million customers.
In Kuwait, we employ approximately 1,000 talented people, all of whom are driving Ooredoo to be the number one choice for world-class communications services in Kuwait. In the face of intensifying competition, increasingly sophisticated technology and rising customer expectations, nothing is more important to our success than our team – and it's a team that you can be part of.
Ooredoo's future is bright, and you can be part of our ongoing success.
The Purpose
Responsible for tracking, analysing and presenting B2B performance against targets and competition across business segments. Ability to discern patterns or trends from organized information for highlighting actionable outcomes. The role involves data modelling to analyse movement of business numbers and generating incites for management decision making. The analysis will involve tracking key elements linked to customer, revenue, cost optimization and margin growth. Responsible for performing research and providing insights regarding the market, trends, competitors, potential and existing customers, and current campaigns. Access market opportunities maintain and develop models for data reporting, participate in projects and ad-hoc analyses.
Key Accountabilties & Responsiblities
Prepare daily, weekly and monthly trend analysis of B2B KPI’s
Analyze financial data and create financial models for decision support
Report on financial performance and prepare for regular leadership reviews
Ability to reconcile systems and reports and create KPI’s to match the business needs.
Analyze past results, perform variance analysis, identify trends, and make recommendations for improvements
Work closely with the accounting team to ensure accurate financial reporting
Evaluate financial performance by comparing and analyzing actual results with plans and forecasts
Monitor Product profitability
Guide the cost analysis process by establishing and enforcing policies and procedures
Identify and drive process improvements, including the creation of standard and ad-hoc reports, tools, and Excel dashboards
Increase productivity by developing automated reporting/forecasting tools
Maintain a strong financial analysis foundation creating forecasts and models
Identify trends in financial performance and provide recommendations for improvement
Review business activity and identify recommendations for B2Bmanagement, sales and customer operations.
Working with the analytical functions (Finance/Marketing/Sales/BI ) inside the business to understand requirement and proactively develop tools to support analysis and decision-making
Ability to reconcile reports from different systems and identifying the gap.Provide ad hoc analyses, presentations, and recommendations according to the top management’s needs.
Take responsibility for self-improvement by staying informed about the developments and trends in the industry.
Other duties as assigned by direct or other superiors.
To contribute & collaborate special projects
Maintain a good understanding of Ooredoo Kuwait products and service level requirements
Qualifications
University degree (preferably from Statistics, Data Science , Finance, Management, or IT)
Requirements
At least 3-4 years of work experience in a professional services environment: management consulting, performance tracking, reporting, market research.
Good analytical skills
Proficient is use of Office
Ability to plan, co-ordinate and prioritize activities
Excellent communication and presentation skills
Good negotiation skills
Fluent in spoken and written English and Arabic
Numerate with clear understanding of delivering on financial results
Possess a strong performance- and results orientation
Able to apply high level analytical and creative problem-solving skills
Advanced skills in Microsoft Office tools (Excel and PowerPoint)
Good financial and analytical skills
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