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The Company

Ooredoo is an organisation on the move. Thanks to our dedicated employees, we continue to move closer towards our vision to be among the top 20 telecommunications companies in the world .

We are a dynamic global telecommunications player operating in 17 countries across the Middle East, North Africa (MENA) and Asia. We cover a population of more than half a billion people and serve more than 68 million customers.

In Kuwait, we employ approximately 1,000 talented people, all of whom are driving Ooredoo to be the number one choice for world-class communications services in Kuwait. In the face of intensifying competition, increasingly sophisticated technology and rising customer expectations, nothing is more important to our success than our team – and it's a team that you can be part of.

Ooredoo's future is bright, and you can be part of our ongoing success.

The Role

As a Specialist Data Governance, you will ensure that day-to-day tasks are completed on time, efficiently and contributing to overall objectives of data governance. Your focus will be on to develop and maintain data governance policies, frameworks, and procedures to ensure compliance with organizational objectives. The role also includes preparing presentations and dashboards for internal and external management meetings, assisting in the implementation of the governance roadmap, coordinating with work streams on deliverables.

Key Accountabilities & Activities

• Develop data governance policies, processes and standards in alignment of data governance strategy, roadmap, vision and provided guidance.

• Support in implementing data governance strategies, policies and implementation of roadmap.

• Collaborate and work closely with different data stakeholders, departments, and business units to achieve Data Governance requirements.

• Analyze and prepare presentations and gap analysis related to data governance.

Qualifications

• University degree or Diploma specialised in IT or Data governance preferred

• Certification in Project Management (PMP) from PMI

Required Experience & Technical Skills

• 2-5 years’ work experience

• Experience should be related to business analysis roles, and it could be business analysts, process re-engineering specialists, reporting analysts, business process re-engineering experts.

• Experience in performance and financial reporting, KPIs reporting, consolidation of information from multiple sources and management of information repository would be helpful.

• Experience in program or project management environment with definition of initiatives, impact quantification and impact realization would be plus.

• An ideal candidate could be a business analyst with understanding of project management and are very interested in understanding why data maturity is essential and have some good knowledge of databases, analytics and reporting tools.

• Microsoft Excel, PowerPoint, Visio hands-on advanced experience

• General awareness of telecom services, data, trends, and common business functions (customer services, commercial, technology, regulatory, legal etc).

• Expertise in Data Governance frameworks (DAMA-DMBOK, DCAM, or EDM Council frameworks)

• Knowledge of tools like Collibra, Informatica, Alation, Talend for Data Cataloguing & Metadata Management

• Understanding of enterprise data standards, master & reference data management

• Proficiency in defining KPIs, rules, and monitoring mechanisms for data quality monitoring

• Works with team members to understand root causes and contribute to brainstorming solutions. Familiar with tools like 5 Whys, Fishbone Diagram (Ishikawa).

• Knowledge of GDPR, CCPA, HIPAA, and Kuwait telecom regulations for policy and compliance alignment

• Understands the basics of change management (communication, training, stakeholder support).

• Familiarity with analytics & BI tools like Power BI, Tableau, Qlik, Looker for translating governance metrics into insights.

• Ability to trace data flows across systems for auditability, data lineage and impact analysis

• APIs & Integration knowledge on how governance integrates with enterprise systems (ERP, CRM, OSS/BSS in telecom)