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The Company

Ooredoo is an organisation on the move. Thanks to our dedicated employees, we continue to move closer towards our vision to be among the top 20 telecommunications companies .

We are a dynamic global telecommunications player operating in 17 countries across the Middle East, North Africa (MENA) and Asia. We cover a population of more than half a billion people and serve more than 68 million customers.

In Kuwait, we employ approximately 1,000 talented people, all of whom are driving Ooredoo to be the number one choice for world-class communications services in Kuwait. In the face of intensifying competition, increasingly sophisticated technology and rising customer expectations, nothing is more important to our success than our team – and it's a team that you can be part of.

Ooredoo's future is bright, and you can be part of our ongoing success.

The Role

Key Role in handling and Processing all MOC and CITRA documents and letters.  

Key Accountabilities and Activities

• Receive, register and file all received letters from MOC and CITRA

• Forward MOC and CITRA letters to concerned departments and maintain records.

• Keep a track of all fiber transaction and update MOC secretary.

• Process daily requests of access permits to MOC premises for staff, contractors & customers.

• Maintain records of all issued permanent passes and follow up with staff for renewal.

• Prepare all required letters for Fiber, ISDN serviced activations.

• Prepare all letters for International services activation and deactivation and maintain a track of transactions.

• File all the letters of service activations and maintain records.  

• Prepare all the required document for requested SOA from CITRA and MOC.

• Receive the invoices from CITRA and MOC and forward it to finance team

• Follow up with finance to issue and/or release the payments for MOC/CITRA.

• Follow up on license and clearance certificate issuance and keep track on expiry.

• Notify concerned department on the expiry or renewal of license & clearance certificates.

Qualifications

• Bachelor Degree is highly preferred.

Other Information

• Minimum two years’ experience in an administration job in a Medium to Large Organization.

• Knowledge of MS Office and computer skills.

• Good documentation and filing experience as per standards

• Computer Course

• Documentation and filing.

• Knowledge of Kuwaiti MOC system and procedure